Cookies Policy

1. Introduction

This Cookies Policy explains how Zlavox AI ("we," "us," "our," or "Zlavox") uses cookies and similar tracking technologies on our website zlavox.ai and through our AI voice agent services (collectively, the "Services").

By using our Services, you consent to the use of cookies in accordance with this Cookies Policy. If you do not agree with our use of cookies, you should change your browser settings accordingly or discontinue use of our Services.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other electronic device) when you visit a website. Cookies are widely used by website owners to make their websites function more efficiently and to provide reporting information.

First-Party Cookies

These are cookies set by Zlavox AI directly. We use them to provide core functionality and improve your experience on our Services.

Third-Party Cookies

These are cookies set by parties other than Zlavox AI, such as analytics providers, advertising networks, or social media platforms. These cookies enable third-party features and functionality on our Services.

3. How We Use Cookies

Essential Cookies

These cookies are essential for the operation of our Services and cannot be disabled. They enable core functionality such as:

• Account access and authentication
• Security and fraud prevention
• Session management
• Load balancing

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Services, enabling us to improve functionality and user experience. They collect:

• Page views and navigation patterns
• Browser type and device information
• Performance metrics and error logs
• Usage statistics

Functionality Cookies

These cookies enable enhanced functionality and personalization:

• Language preferences
• User interface customizations
• Login details (if chosen)
• Voice settings

Targeting and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure the effectiveness of advertising campaigns. They track browsing activity and build profiles of interests. These cookies are used only with your explicit consent.

4. Your Cookie Choices

You have several options to manage and control cookies:

• Use our cookie consent manager when you first visit our website
• Change your cookie preferences through browser settings
• Click "Cookie Settings" in our website footer
• Email us at: admin@zlavox.ai

Browser Settings

Most browsers allow you to control cookies through their settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions

5. Third-Party Opt-Out

You can opt out of interest-based advertising using these resources:

• Your Online Choices (EU): youronlinechoices.com
• Network Advertising Initiative: networkadvertising.org/choices
• Digital Advertising Alliance: aboutads.info/choices

6. Updates to This Policy

We may update this Cookies Policy from time to time. When we make material changes, we will update the "Last Updated" date and notify you through our website or by email if you have an account with us.

7. Contact Us

If you have questions about our use of cookies, please contact us:

8. UK Information Commissioner's Office

If you are not satisfied with how we handle cookies, you can file a complaint with the UK's supervisory authority: